endeavour group careers

Senior EUC Engineer (POS and Mobile)

Join Endeavour Group as a Senior EUC Engineer in Surry Hills. Leverage ServiceNow for ITSM, ensuring system reliability and mentoring junior engineers. Benefits include flexible work and exclusive discounts.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 9, 2025

A Senior EUC Engineer POS and Mobile is responsible for designing, implementing, and maintaining the organization's server, virtualization, Microsoft ecosystem. This role encompasses several key responsibilities and objectives, including providing technical expertise, ensuring high availability, reliability, and security of the systems operating environment, and mentoring junior engineers.

Requirements

  • 5+ years experience in EUC engineering roles.
  • Expertise across multiple EUC systems technologies, including Workstations, Printers and handheld devices.
  • Experience in implementing device management and patch management systems and processes.
  • Experience and thorough understanding of ITSM and ITIL processes such as change management, incident management, and configuration management.
  • Strong understanding of systems concepts and protocols.
  • Experience with systems security measures.
  • Proficiency in systems monitoring and management tools (e.g., Dynatrace, ServiceNow).
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication and teamwork abilities.
  • Hands-on experience with systems design and implementation.
  • Project management and organizational skills.

Benefits

  • Flexible working in every sense
  • An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days
  • Free services to help you live well and support your physical, mental and financial wellbeing

Requirements Summary

5+ years of experience in EUC engineering roles, expertise in multiple EUC systems technologies, and strong understanding of systems concepts and protocols