Technology Services Consultant

As a Technology Services Consultant, you will provide customer-centric technical support, manage inventory, and engage with users to build positive relationships. The role requires a fascination with technology, strong communication skills, and proficiency in Microsoft 365 Suite and ServiceNow.

Requirements

• Strong customer and communication skills
• Proficiency in Microsoft 365 Suite (Outlook, Excel, Word)
• Experience using ServiceNow (or other service management tools) for Incident and Request resolution
• Knowledge in ITIL practices, and preferred certification in ITIL 3 or 4
• Sound understanding of Windows architecture and tools, as well as decent proficiency in Mac architecture and tools
• Sound understanding of mobile technologies, such as iOS and Android troubleshooting

Benefits

• Flexible hours and locations
• Generous paid parental leave and career breaks
• Retail discounts
• Health and wellbeing initiatives
• Learning and growth opportunities
• Salary packaging options