ServiceNow

Renewal Account Manager

Join ServiceNow as a Renewal Account Manager in Sydney. Leverage your 5+ years in account management to drive customer retention and contract renewals.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 28, 2025

Renewal Account Manager position at ServiceNow, responsible for negotiating renewal contracts, identifying customer needs, and maintaining customer relationships.

Requirements

  • 5+ years of experience in Renewal Account Management or Customer Success
  • Experience leading customer retention and adoption of a SaaS product for complex accounts/territories
  • Advanced proficiency with contract renewal processes

Requirements Summary

5+ years of experience in Renewal Account Management or Customer Success, advanced proficiency with contract renewal processes, experience leading customer retention