Development Lead - ServiceNow

The RBA is seeking a dynamic Development Lead to join our IT Service Management Platform Team on a 2-year fixed-term contract. You will oversee the development, testing, and delivery activities for enhancements to our platform, managing a team of developers and collaborating closely with the Platform and external managed services support teams.

Requirements

• Leadership and Team Management: Lead and mentor a team of developers, ensuring productivity, quality, and adherence to best practices within an Agile framework.
• Platform Management: Collaborate with the Technical Solution Lead and support team to manage and resolve platform issues, keeping the platform up to date with the latest features and security patches.
• Agile Development and Delivery: Assist in developing and implementing new features and enhancements, ensuring timely delivery and high code quality.
• Stakeholder Management: Communicate effectively with stakeholders, manage demand, and provide updates on progress, testing, risks, and issues.
• Compliance and Quality Assurance: Ensure changes follow structured testing and change management processes to minimise risk.
• Continuous Improvement: Stay updated with the latest trends to ensure the platform evolves with industry best practices.

Benefits

• Hybrid work environment
• Development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility