Senior IT Asset & Supplier Management Analyst

ServiceNow is seeking a Senior IT Asset & Supplier Management Analyst to manage ITAM and Supplier operational activities for EMEA & APAC. The ideal candidate is a blend of ITAM practitioner and data-savvy innovator who can leverage AI to enhance ITAM processes and deliver actionable insights.

Requirements

• 5+ years of hands-on Hardware and Software lifecycle experience
• 3+ years knowledge of Vendor management activities
• Experience interpreting contract terms and conditions
• Deep knowledge of Configuration Management practices
• Demonstrated ability to use ServiceNow platform
• Strong customer-focus and demonstrated experience working with/meeting business users' requirements
• Proven vendor management skills – setting and measuring SLAs and KPIs
• Broad knowledge of IT Asset Management and Discovery tools
• Demonstrated ability to manage tasks/projects to required deadlines
• Excellent written and verbal communication skills
• Attention to detail and Proven researching ability
• Effective judgement in prioritizing and time allocation
• Builds Trust, Innovate and problem-solving skills
• Ability to research hardware and software trends

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development
• Collaborative and diverse work environment
• Flexible work arrangements
• Opportunities for professional development and training
• Recognition and rewards for outstanding performance