Senior IT Service Manager

Join CFS, a leading wealth management company, as a Senior IT Service Manager. Drive maturity of ITIL Service Management processes and practices, and have Product Ownership accountability for ServiceNow. Collaborate with key technology partners and vendors to ensure industry best practice and continuous improvement.

Requirements

• Extensive experience in IT Service Management with at least 3+ years of experience in using ServiceNow toolset.
• Deep knowledge of working with Superannuation, WRAP financial advice technology platforms at enterprise level.
• Experience with modern technologies including software-as-service, data analytics, cloud services and system integration.

Benefits

• Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions
• Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
• Access to 24/7 confidential support covering safety, medical and mental health services
• Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event
• Exclusive discounts on retail, travel and entertainment
• Additional leave day to celebrate your birthday