Northern Trust

Senior Lead Infra Comp Hardware & Virtualization (Change Mgmt)

Join Northern Trust in Pune as a Senior Lead Infra Comp Hardware & Virtualization. Oversee change management for IT infrastructure. 7+ years in IT ops required.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 25, 2025

Northern Trust is looking for an experienced Change Manager to oversee the change management process for our UNIX, Linux, Windows, and VMware environments. The successful candidate will be responsible for ensuring that all changes to our IT infrastructure are properly assessed, planned, implemented, and reviewed, minimizing risk and maximizing value to the business.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 7+ years of experience in IT operations, with at least 5 years focusing on change management
  • Strong understanding of UNIX, Linux, Windows, and VMware environments
  • In-depth knowledge of ITSM frameworks (e.g., ITIL)
  • Experience with ITSM tools (e.g., ServiceNow, BMC Remedy)
  • Excellent project management and organizational skills
  • Strong analytical and problem-solving abilities
  • Outstanding communication and interpersonal skills

Benefits

  • Flexible and collaborative work culture
  • Movement within the organization is encouraged
  • Senior leaders are accessible
  • Opportunity to work with a company committed to assisting the communities we serve

Requirements Summary

7+ years of experience in IT operations, with at least 5 years focusing on change management, Bachelor's degree in Computer Science, Information Technology, or related field