Senior Manager, AI Foundation

We are seeking a highly experienced and visionary Senior Manager for our AI Foundation team. This role is pivotal in driving the strategy, development, and implementation of AI capabilities, services and solutions to assist our organization’s AI initiatives that is a mix of traditional AI and Generative AI.

Requirements

• 10+ years of overall experience
• 1-3+ years in technology leadership roles, with a focus on AI, Machine Learning, Conversational AI
• Experience managing a distributed team
• Expertise in Python, OOP, Design Patterns, time and space-efficient algorithms
• Strong understanding of MLOps practices and proven experience of delivering great quality on enterprise software
• Experience building new products that use challenging algorithms
• Experience in delivering highly scalable AI services in the enterprise world
• Expertise in coding efficient, object-oriented, modularized and quality software
• Strong knowledge of core AI/ML techniques and algorithms
• Strong working knowledge of PEFT/LORA techniques, GPU inference optimization, LLM transformer architectures, Auto-evaluation methods
• Bias for Action even in ambiguous net new contexts
• Knowledge of unit testing, profiling, and code tuning
• Exceptional verbal and written communication skills with a collaborative and engaging approach
• Ability to interface effectively with customers and diverse roles across all organizational levels
• Analytical and data-oriented mindset to solve complex business problems and recommend continuous improvement initiatives
• Knowledge of Snowflake or Databricks, Kubernetes, LLMs, document and vector databases and cloud based AI services such as Azure ML
• ServiceNow Platform expertise is preferred

Benefits

• base pay of $192,700 - $337,300
• equity (when applicable)
• variable/incentive compensation
• benefits
• health plans, including flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan and family leave programs