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ServiceNow
Senior Manager, Customer Marketing
Join ServiceNow in Austin as a Senior Manager, Customer Marketing. Lead customer testimonial content, leveraging ServiceNow workflows. 10-15+ years experience required. Benefits include flexible work, health insurance, and professional development.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 24, 2025
We are looking for an enthusiastic storyteller content creator, and business strategist to join our customer marketing team. This role will lead customer testimonial content facilitation and development for our customer service workflows, supporting marketing and sales activities.
Requirements
- 10-15+ years of total work experience
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- A passion for the positive impact of technology on businesses and the people who make it possible
- Strong presentation, writing, and communication skills
- Excel at both strategy and execution
- Proficient in Microsoft Office (PPT, Excel, Word, Outlook)
- Ability to travel periodically
- Bachelor's degree or equivalent experience, MBA or related graduate degree is a plus
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) or other retirement plan
- Stock options or equity
- Flexible work arrangements
- Professional development opportunities
Requirements Summary
10-15+ years of experience, AI integration knowledge, and strong communication skills
