RBC

Senior Manager, DR Tooling & Automation

Join RBC in Toronto as a Senior Manager, DR Tooling & Automation. Lead the ServiceNow-BCM module, manage complex programs, and enhance disaster recovery processes.

ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 8, 2025

The Disaster Recovery team is seeking a Senior Manager to lead the Tooling & Automation team, responsible for managing the primary DR tool (ServiceNow-BCM module) and other supporting tools. The ideal candidate will have experience in IT, project management, and business process improvement.

Requirements

  • Applicable education with at least 4 years of applicable experience in an IT environment managing complex programs
  • Excellent organizational, project management and time management capabilities
  • Strong understanding of technology and/or financial services industry
  • Experience with ServiceNow, especially the BCM module (nice-to-have)
  • Experience or understanding of disaster recovery processes (nice-to-have)

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Commissions
  • Stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Requirements Summary

4+ years of IT experience with project management skills and a strong understanding of technology