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City of New York
Senior Manager, Employee Services Product Delivery
Join the City of New York as a Senior Manager, Employee Services Product Delivery in NYC. Lead ServiceNow operations and product upgrades. Master's in IT required.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 11, 2025
The Senior Manager, Employee Services Product Delivery, will provide subject matter expertise to lead new feature implementation, product upgrades, and run day-to-day operations of NYCHA's ServiceNow implementation.
Requirements
- Master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT), including applications development, systems development, data communications and networking, database administration, data processing, or user services.
- A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above
- A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above
Requirements Summary
Master's degree in computer science or equivalent experience in IT
