City of New York

Senior Manager, Employee Services Product Delivery

Join the City of New York as a Senior Manager, Employee Services Product Delivery in NYC. Lead ServiceNow operations and product upgrades. Master's in IT required.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 11, 2025

The Senior Manager, Employee Services Product Delivery, will provide subject matter expertise to lead new feature implementation, product upgrades, and run day-to-day operations of NYCHA's ServiceNow implementation.

Requirements

  • Master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT), including applications development, systems development, data communications and networking, database administration, data processing, or user services.
  • A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above
  • A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above

Requirements Summary

Master's degree in computer science or equivalent experience in IT