Senior Manager, Expert Services

Join ServiceNow as a Senior Manager, Expert Services and be part of a global market leader in AI-enhanced technology. You will provide day-to-day guidance to Customer Outcomes engagement management staff, ensure timely and high-quality delivery of implementation projects, and collaborate with various teams to achieve outstanding customer delivery.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 5+ years of leadership experience in a professional services organization
• 10+ years of consulting experience for complex, global organizations
• Experience in leading and mentoring a team of twenty or more employees
• Strong experience and capability to speak to customer leaders

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Flexible and remote work options
• Opportunities for professional development and training