ServiceNow

Senior Manager, Expert Services

Join ServiceNow as a Senior Manager, Expert Services in Addison, TX. Lead implementation projects, mentor teams, and drive AI integration. Competitive salary and benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 24, 2025

We are seeking a Senior Manager, Expert Services to provide day-to-day guidance to Customer Outcomes engagement management staff and ensure timely, high-quality delivery of implementation projects. The successful candidate will have experience in leveraging AI into work processes and 5+ years of leadership experience in a professional services organization.

Requirements

  • 5+ years of leadership experience in a professional services organization
  • 10+ years of consulting experience for complex, global organizations
  • Experience in leading and mentoring a team of twenty or more employees
  • Experience designing and developing service capabilities and developing and running service portfolios
  • Proven ability to influence and consult successfully on the subject of IT Operations and/or Digital Transformations

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for career growth and development

Requirements Summary

5+ years of leadership experience, 10+ years of consulting experience, experience leading a team of 20+ employees