HP

Senior Manager, IT Process Automation and Operations

Join HP in Bangalore as a Senior Manager for IT Process Automation. Lead automation initiatives, manage IT operations, and enhance virtual desktop services.

ServiceNow Role Type:
ServiceNow Modules:
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IT Operations Management
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Virtual Agent
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Vulnerability Response

Job description

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Posted on:
 
February 24, 2025

We are seeking an experienced Senior Manager to lead IT process automation and operational excellence initiatives. This key role will oversee infrastructure automation, vulnerability data management, IT operations management systems, and manage HP Anyware virtual desktop services for over 8,000 internal users.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 10+ years of experience in IT operations, infrastructure, and process automation, with at least 5 years in a leadership role.
  • Proven experience in IT automation tools and frameworks (Ansible, ServiceNow, etc.).

Benefits

  • Excellent problem-solving, communication, and stakeholder management skills.
  • Strong leadership and team-building capabilities.
  • Experience managing virtual desktop infrastructure services, preferably HP Anyware or equivalent.

Requirements Summary

10+ years of experience in IT operations, infrastructure, and process automation, with at least 5 years in a leadership role. Proven experience in IT automation tools and frameworks (Ansible, ServiceNow, etc.). Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field