ViiV Healthcare

Senior Manager, Product Owner Software Asset Management

Join ViiV Healthcare in Philadelphia as a Senior Manager, Product Owner for Software Asset Management. Lead product value delivery, manage ServiceNow relationships, and implement ITAM processes. Requires a Bachelor's degree and 5+ years in SAM. Enjoy comprehensive benefits.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Asset Management
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Virtual Agent
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
March 6, 2025

The Senior Manager, Product Owner Software Asset Management will lead key activities to progress their career and drive value delivery from products in the portfolio. They will be accountable for owning the technical product domain relationship with ServiceNow and third-party solutions providers, developers, and internal Tech partners and SAM process owner. The role will also involve standardizing product domain value delivery based on vendor best practices and leveraging knowledge from the ServiceNow customer community.

Requirements

  • Bachelor's degree (BA/BS) in Computer Science, Information Systems, Software Engineering, or a related field, or equivalent technical qualification with relevant experience.
  • 5+ years combined experience in Software Asset Management Support or Leadership Role in an IT operations, managed services, or service delivery environment
  • Software Asset Process Manager and Support duties and roles within an ITAM environment
  • ServiceNow or other ITAM tool experience
  • Advanced understanding of ITAM fundamentals with experience with SAM
  • Experience with implementing and Managing ITAM or ITIL processes
  • Experience in a Product Owner role, providing solutions to solve business problems
  • Product Owner experience and accountabilities, agile delivery methodology, and relevant framework experience e.g. Scrum, Kanban, SAFe

Benefits

  • Comprehensive benefits program
  • Uniting science, technology and talent to get ahead of disease together
  • Get ahead of disease together

Requirements Summary

Bachelor's degree in Computer Science or related field, 5+ years of experience in Software Asset Management, experience with ServiceNow and ITAM fundamentals