Okta

Senior Manager, Service Management

Join Okta in Chicago as a Senior Manager, Service Management. Lead a team, develop a ServiceNow roadmap, and enjoy competitive benefits including equity and health insurance.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 22, 2024

Okta is looking for a Senior Manager, Service Management to lead a team in developing and implementing a ServiceNow roadmap, recruiting and managing a high-performing team, and building strong relationships with business partners. The role requires 8+ years of experience in IT management, ServiceNow platform experience, and vendor management.

Requirements

  • 8+ years of proven experience as an IT manager leading a development team
  • ServiceNow (or equivalent ITSM tool) platform experience
  • Vendor management and SaaS software experience

Benefits

  • Equity
  • Bonus
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account
  • Paid leave (including PTO and parental leave)

Requirements Summary

8+ years of IT management experience, ServiceNow platform experience, vendor management, and SaaS software experience