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Amgen
Senior Manager, ServiceNow ITSM Automation
Join Amgen in Hyderabad as a Senior Manager, ServiceNow ITSM Automation. Lead a team to enhance ITSM processes. Requires 8-18 years in IT. Competitive benefits.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 27, 2025
Join Amgen's mission of serving patients and transform the lives of patients while transforming your career. As a Senior Manager, ServiceNow ITSM Automation, you will lead a high-performing team of developers and administrators focused on transforming IT Service Management (ITSM), Integrated Risk Management (GRC/IRM), and self-service automation processes.
Requirements
- Master's degree with 8 - 10 years of experience in Business, Engineering, IT or related field
- Bachelor's degree with 10 - 14 years of experience in Business, Engineering, IT or related field
- Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field
Benefits
- Competitive and comprehensive Total Rewards Plans
- Competitive benefits
- Collaborative culture
Requirements Summary
Proven experience in leading and developing a successful team of ServiceNow developers and administrators, building a culture of innovation and continuous improvement within the team to deliver innovative solutions and platform improvements
