Concentrix

Senior Organizational Change Management Consultant

Join Concentrix in Seattle as a Senior Organizational Change Management Consultant. Lead OCM strategies for tech implementations. 5+ years required. Benefits include medical plans and 401(k).

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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Discovery
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
February 23, 2025

Concentrix Catalyst is seeking a Senior Organizational Change Management Consultant to lead end-to-end Organizational Change Management (OCM) for a technology platform implementation. The successful candidate will create and execute an OCM strategy, lead project discovery, and conduct training needs analysis to prepare stakeholders for change.

Requirements

  • Proven track record of successful organizational change management initiatives
  • 5+ years in a similar lead OCM role
  • Knowledgeable in change management, agile and program management best practices
  • Advanced knowledge of Microsoft Office, including Excel and PowerPoint creation
  • Change management certification (Prosci highly desirable)
  • Extensive experience in leading change management technology platform implementations (ServiceNow highly desirable)

Benefits

  • Private medical plans
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off and holidays

Requirements Summary

5+ years in lead OCM role, Proven track record of successful organizational change management initiatives, Change management certification (Prosci highly desirable)