Senior Practice Manager - Expert Services

We are seeking a Senior Practice Manager - Expert Services to lead a team of Business and Technical Consultants responsible for delivering high-quality work related to Customer Service. The ideal candidate will have experience in leveraging AI in work processes, 5+ years of leadership experience in a professional services organization, and 5+ years of consulting experience for complex, global organizations.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 5+ years of leadership experience in a professional services organization
• 5+ years of consulting experience for complex, global organizations

Benefits

• Competitive salary
• Up to 50% travel annually
• Opportunities for professional growth and development
• Health insurance
• Retirement plan
• Paid time off
• Life insurance