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RBC
Senior Process Automation Specialist
Join RBC in Halifax as a Senior Process Automation Specialist. Lead automation initiatives, optimize workflows, and enjoy competitive benefits and flexible work options.
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Virtual Agent
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 24, 2025
RBC Insurance Technology is seeking a Senior Process Automation Specialist to lead automation initiatives, optimize workflows, and enhance operational efficiency in its Insurance Technology Platform Support team.
Requirements
- 5+ years of experience in process automation, IT operations, or workflow optimization roles, with at least 1 year of leadership experience.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
- ITIL Foundation Certification or equivalent experience in ITSM practices.
- Proven expertise in automation tools such as Ansible, Python scripting, Terraform, ServiceNow, and Jira automation.
Benefits
- Comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
Requirements Summary
5+ years of experience in process automation, IT operations, or workflow optimization, ITIL Foundation Certification, and expertise in automation tools
