Five9 is seeking a Senior Product Manager for CRM Integrations. The role involves managing a portfolio of integration adapters for CRM & CSM vendors, aligning with Five9 product strategy and executing on objectives.
Requirements
- 5+ years in cloud software product management
- 2 years experience in Contact Center-as-a-Service (CCaaS)
- Knowledge and experience of working and integrating with CRM/CSM vendors such as Salesforce, ServiceNow, Microsoft, Zendesk, Oracle
- Proven track record of delivering innovative software solutions to market
- Experience of building applications to run on public cloud platforms (e.g. GCP, AWS)
- Proven ability to collaborate cross-organization, up and down management levels, with globally distributed office locations, in both Five9, and partner organizations
Benefits
- Health, dental, and vision coverage
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- Employee discounts
- Generous employee stock purchase plan
- Paid Time Off
- Company paid holidays
- Annual paid volunteer hours
- 12 weeks paid parental leave