Senior Product Manager, CRM Integration Adapters

Five9 is seeking a Senior Product Manager for CRM Integrations. The role involves managing a portfolio of integration adapters for CRM & CSM vendors, aligning with Five9 product strategy and executing on objectives.

Requirements

• 5+ years in cloud software product management
• 2 years experience in Contact Center-as-a-Service (CCaaS)
• Knowledge and experience of working and integrating with CRM/CSM vendors such as Salesforce, ServiceNow, Microsoft, Zendesk, Oracle
• Proven track record of delivering innovative software solutions to market
• Experience of building applications to run on public cloud platforms (e.g. GCP, AWS)
• Proven ability to collaborate cross-organization, up and down management levels, with globally distributed office locations, in both Five9, and partner organizations

Benefits

• Health, dental, and vision coverage
• Short & Long-Term Disability
• Basic Life Insurance
• 401k saving plan with employer matching
• Employee discounts
• Generous employee stock purchase plan
• Paid Time Off
• Company paid holidays
• Annual paid volunteer hours
• 12 weeks paid parental leave