Senior ServiceNow CMDB Specialist (all genders)

We're looking for a Senior ServiceNow CMDB Specialist to maintain the day-to-day operations and optimization of our ServiceNow Configuration Management Database (CMDB). The role involves ensuring the accuracy, completeness, and integrity of IT asset data, as well as developing and enforcing data governance policies and procedures.

Requirements

• Minimum 3-5 years of experience working with IT asset management tools or CMDB systems
• Strong understanding of IT infrastructure and configuration management principles
• Proven experience with ServiceNow CMDB configuration, integrations and administration
• Experience in ServiceNow CSDM
• Excellent analytical and problem-solving skills
• Strong attention to detail and commitment to data accuracy
• Understanding of ITIL principles & practices, especially related to configuration management and CMDB
• Effective communication and collaboration skills

Benefits

• Employee shares program
• Discounts on Zalando products and services
• 2 paid volunteering days a year
• Hybrid working model with 60% (or more) remote per week
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available