Senior ServiceNow Data Architect

U.S. Bank is seeking a ServiceNow Data Architect to contribute to the success of our technology initiatives in our digital transformation journey. The role is responsible for establishing data architecture standards and technical evaluations, and providing optimal design recommendations to drive our ITOM/CSDM/ITAM/ITSM program.

Requirements

• Bachelor’s degree, or equivalent work ServiceNow experience, preferably with ITAM and ITSM modules.
• Experience with JavaScript, Python, API integration and web service calls.
• Required ServiceNow Administration (CSA) Fundamentals Certification
• Required ServiceNow Certified Application Developer (CAD)
• Expert Level on Model Management, must understand the integration of all SN Modules and related Model Management components and flows between the following SN Modules (HAM, SAM, CSDM, CMDB, APM, DPR and others)
• 6+ years professional hands-on experience with ServiceNow Common Service Data Model, Data Architecture, CMDB design, administration, development and operation.
• Experience with Advanced HAM/SAM Pro configurations and customizations.
• Experience leading the design/implementation of configuration driven, scalable, reliable services
• Excellent interpersonal skills and passionate about collaborating across organizational boundaries.
• Evaluates and onboards new capabilities.
• Hands-on experience in the following ServiceNow Modules (ITAM, ITOM/CMDB/Discovery/CSDM, ITSM, Discovery, Portal, Mobile and Automation).
• 5+ years professional experience with MS SQL or similar RDBMS architecture.
• Comfortable presenting complex, technical topics in an actionable manner to senior leadership.
• Deep experience working with ServiceNow ITAM/ITOM Products
• Strong analytical, problem-solving, and decision-making capabilities
• Able to communicate processes and results with all parties involved in the product team, including engineers, product owner, scrum master, third party vendors and customers
• Experience with Agile development methodology

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law