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Ameriprise Financial Services, LLC
Senior ServiceNow Developer and Operations
Join Ameriprise Financial in Hyderabad as a Senior ServiceNow Developer. Lead system operations, upgrades, and automation. Requires 5-10 years in ServiceNow and ITIL.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
Implementer
ServiceNow Modules:
Change Management
Configuration Management Database
IT Service Management
Incident Management
Integration Hub
Knowledge Management
Problem Management
Service Portal
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
February 28, 2025
Perform service management, operations, and systems administrations responsibilities on the ServiceNow platform, including planning and executing system upgrades, addressing incidents and problems, and ensuring availability and resiliency of the platform.
Requirements
- Experienced in User Administration, User Interface Level Integration & MID Server Integration
- Knowledge of Import Sets for data loading from external file or database to the service-now.com
- Continuously monitor application performance and vendor recommended patches & upgrades
- Partner with the business on exploring new opportunities to automate the operations processes
- Experience on ITIL Process consulting and/or implementation
- Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
- Experience on basic Java scripting
- Experience in handling service now incident and request queue
- Experience in clone & deployment in ServiceNow
- Experience in documentation and review activities
- Experience in complex data migration
Requirements Summary
5-10 years of experience in ServiceNow, ITIL, and Java scripting, with a focus on user administration, integration, and data migration
