Brillio

Senior ServiceNow Developer ITSM - R01548305

Join Brillio as a Senior ServiceNow Developer ITSM in Guadalajara. Leverage 7+ years of ITSM expertise, scripting skills, and manage technical solutions.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
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Integration Hub
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Knowledge Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 25, 2025

At Brillio, we are looking for a Senior ServiceNow Developer ITSM to join our team. As a Technical Specialist, you will be responsible for managing technical solutions and platforms, acting as an interface between clients and offshore teams, and gathering business requirements to convert into technical solutions.

Requirements

  • 7+ years of experience in ServiceNow ITSM development and administration
  • Expertise in Incident, Problem, Change, Request, and Knowledge Management
  • Strong knowledge of ServiceNow scripting (JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, UI Policies)
  • Experience with ServiceNow REST/SOAP API integrations
  • Hands-on experience with Flow Designer, IntegrationHub, and Service Catalog
  • Knowledge of CMDB and Asset Management best practices
  • Experience with ServiceNow upgrades and platform maintenance

Requirements Summary

7+ years of experience in ServiceNow ITSM development and administration, expertise in Incident, Problem, Change, Request, and Knowledge Management, strong knowledge of ServiceNow scripting and API integrations