Senior ServiceNow Engagement Manager

The Senior Engagement Manager is responsible for managing the successful deployment of the solution, acting as the primary client contact for services, handling any issues arising, escalating as appropriate, providing status reporting to all stakeholders and maintaining high levels of client satisfaction.

Requirements

• Demonstrated ability to lead teams and achieve success with multiple, concurrent ServiceNow implementation projects, balancing scope, timeline, and budget constraints
• 7+ years’ experience in a professional services organization with consulting experience
• 2+ years’ experience in ServiceNow consulting

Benefits

• Flexible remote work options
• Additional PTO day for mental health
• Competitive paid time off
• Half-day Fridays