Senior Software Engineer

We are a global team of over 4,000 employees providing debt recovery solutions for consumers. We are looking for a Senior Software Engineer to design, build, and customize Service Now applications and services. The ideal candidate will have a software development background and experience with Service Now System Administration, Scripting in Service Now, and Application Creation in Service Now.

Requirements

• 9+ years of Enterprise and/or IT Service Management experience
• Advanced System Administration experience
• Experience with database design schema and data modeling
• Strong requirements gathering experience
• Certification: App Creation & Scripting in Service Now
• Education: Bachelor's degree in Computer Science, Information Systems, or Software Engineering
• Sound working knowledge of ServiceNow's core architecture and primary application modules
• Strong ITIL and ServiceNow administrator/developer skills
• Ability to collaborate effectively and manage scripts, UI policies, UI actions, and data policies
• Proficient in MS Office, especially PowerPoint and Excel
• Ability to work in an agile team environment
• Analytical and problem-solving skills, sound business judgment, and strategic thinking
• Excellent oral and written communication
• Customer-oriented, personable, and approachable
• Ability to effectively establish partnerships and interact professionally and respectfully with customers

Benefits

• Wellness and mental health initiatives
• Support for volunteerism and environmental efforts
• Employee education through leadership training, skill-building, and tuition reimbursements
• Promotion opportunities from within
• Equal opportunity employer and value diversity