ServiceNow

Senior Solution Sales Account Executive, Customer & Industry Workflows - Manufacturing

Join ServiceNow as a Senior Solution Sales Account Executive in Minneapolis. Drive sales for Customer & Industry Workflows in manufacturing. 7+ years in software sales required. Competitive pay and benefits.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Customer Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

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Posted on:
 
March 3, 2025

The Senior Solution Sales Account Executive will oversee market success of ServiceNow's Customer & Industry Workflows products, engaging assigned accounts and creating new business and pipeline across the sales cycle. They will develop relationships with C-suite personas, arrange executive discussions, and collaborate with teams to deliver demonstrations and promote an outstanding customer experience.

Requirements

  • Current location in Central/Midwest, United States
  • Prior experience and success selling to Enterprise Manufacturing industry
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Full-cycle success selling CX solutions into Enterprise customers and prospects
  • Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor
  • 7+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
  • Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences

Benefits

  • Base pay of $117,850 - $183,400
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

7+ years of sales experience in software or solution sales, with experience selling to Enterprise Manufacturing industry and leveraging AI in work processes