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Senior Solution Sales Account Executive, Customer & Industry Workflows - Manufacturing
Join ServiceNow as a Senior Solution Sales Account Executive in Austin, TX, focusing on Customer & Industry Workflows for Manufacturing. Leverage your 7+ years of sales experience to drive new business, build C-suite relationships, and showcase ServiceNow solutions. Strong communication skills and a background in CX solutions are essential. Enjoy benefits like streamlined customer success strategies and ongoing account management.
Job description
The Senior Solution Sales Account Executive will oversee market success of ServiceNow's Customer & Industry Workflows products, engaging assigned accounts and creating new business and pipeline across the sales cycle and methodology. The role involves developing sales strategies, building relationships with C-suite personas, and delivering 'art of the possible' demonstrations showcasing ServiceNow's products and solutions.
Requirements
- Current location in metro city of Texas strongly preferred, or greater Texas-Heartlands region
- Prior experience and success selling to Enterprise Manufacturing industry
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Full-cycle success selling CX solutions into Enterprise customers and prospects
- Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor
- 7+ years of sales experience within software OR solutions sales organization
- Experience establishing trusted relationships with current and prospective clients and other teams
- Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
- Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
- Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
- Excellent communication and presentation skills
Benefits
- Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition
- Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
- Sales process management and opportunity closure
- Ongoing account management to ensure customer satisfaction and drive additional revenue streams
Requirements Summary
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