Clarivate

Senior Solutions Analyst (Servicenow)

Join Clarivate as a Senior Solutions Analyst in Noida. Leverage 6+ years of ServiceNow experience to analyze needs, document requirements, and support solutions.

ServiceNow Role Type:
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Business Process Analyst
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System Administrator
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
March 5, 2025

We are seeking a skilled ServiceNow Business Analyst to join our team. The ideal candidate will work closely with stakeholders to analyze business needs, document requirements, and support the development of ServiceNow solutions.

Requirements

  • 6+ years of experience as a ServiceNow Business Analyst
  • Strong understanding of ServiceNow ITSM, ITOM modules
  • Hands-on experience for Agile project management
  • Strong analytical, problem-solving, and documentation skills
  • Excellent communication and stakeholder management skills
  • Experience with JIRA board management
  • Knowledge of Scrum methodologies
  • Experience with Scrum methodologies and Agile project management
  • Ability to facilitate Agile ceremonies and support sprint planning
  • ServiceNow CSA (Certified System Administrator) or other ServiceNow certifications
  • Familiarity with Scrum/Agile methodologies
  • Experience with ServiceNow integrations and scripting
  • Knowledge of ITIL best practices

Requirements Summary

6+ years of experience, strong understanding of ServiceNow ITSM, ITOM modules, and Agile project management