Mars

Senior Solutions Architect - ServiceNow

Join Mars in Chicago as a Senior Solutions Architect - ServiceNow. Lead innovative solutions, requiring 8+ years in ServiceNow and a relevant degree. Competitive salary and benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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Human Resources Service Delivery
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IT Service Management
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Virtual Agent
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 25, 2025

Senior Solutions Architect - ServiceNow position to lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline service delivery, and drive digital transformation initiatives.

Requirements

  • 8+ years of experience in ServiceNow solution architecture, product design, and implementation.
  • Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field.
  • Deep knowledge of ServiceNow’s key product suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation).
  • Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks.

Benefits

  • An industry competitive salary and benefits package, including company bonus.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

Requirements Summary

8+ years of ServiceNow experience, Bachelor’s degree in Computer Science, and deep knowledge of ServiceNow’s key product suites