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Salesforce
Senior, Specialist SE
Join Salesforce as a Senior Specialist SE in Mexico City. Leverage ServiceNow skills to analyze customer needs and recommend solutions. 3+ years in PreSales required. Equal pay and inclusive benefits offered.
Consulting
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Governance, Risk, and Compliance
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 21, 2025
Salesforce is seeking a Senior, Specialist SE to present product offerings and architecture to prospects and customers, analyze service needs, and recommend solutions to customer service challenges. The ideal candidate will have a strong desire to leverage technical and sales skills, with a minimum of 3 years of experience in PreSales and Services Industry.
Requirements
- Minimum 3 years of experience with PreSales and Services Industry
- Experience in Customer Service, Contact Centers, or Field Service industries is a plus
- Understanding of the Salesforce product suite and platform
- Knowledge of related applications, relational database and web technology
- Basic programming experience in HTML and other web based technologies is an advantage.
- Workflow / BPM / integration experience
- Past experience with one or more of the following CRM solutions: ServiceNow, RightNow, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Back-office / ERP systems, Cisco, Genesys, or other telephony solutions
Benefits
- Equal pay
- Employee resource groups
- Inclusive benefits
- Equal Employment Opportunity and Affirmative Action Employers
Requirements Summary
Minimum 3 years of experience with PreSales and Services Industry, understanding of Salesforce product suite, and knowledge of related applications and technologies
