ServiceNow

Senior Staff Technical Product Manager, Profile & Personalization

Join ServiceNow in San Diego as a Senior Staff Technical Product Manager, leading User Profiling and Personalization. Requires 12+ years in Software Product Management. Benefits include competitive pay, equity, and flexible time off.

ServiceNow Role Type:
ServiceNow Modules:
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Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 7, 2025

We are seeking an experienced Technical Product Manager to lead the Product strategy and execution for User Profiling and Personalization, with a strong emphasis on processes and governance. In this high impact role, you will have the opportunity to showcase your strategic thinking and thought leadership, customer engagement & storytelling skills, while also driving day to day execution and innovation excellence.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 12+ years of Software Product Management experience with a focus on delivering features to end users in a B2B enterprise company.
  • Experience with User Profile management systems, Identity systems, SSO and data federation with a focus on Personalization.
  • Strong understanding of PII data and policies surrounding its use.
  • Experience in building Consumer grade experiences that are self-serve, easy to use - workflows and orchestrations.
  • Experience in building horizontal services and solutions that serve multiple products.
  • Team player attitude and willingness to work across a diverse groups of stakeholders.
  • Strong analytical approach, with attention to detail and excellent reporting skills.
  • Ability to excel in a fast-paced, dynamic environment while delivering complex products efficiently and meeting tight deadlines.

Benefits

  • Base pay of $168,900 - $295,600
  • Equity (when applicable)
  • Variable/incentive compensation and benefits
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

12+ years of Software Product Management experience, Experience with User Profile management systems, Strong analytical approach