Senior System Administrator (ESOM - HAM)

Senior System Administrator (ESOM - HAM) for a remote position in the United States. The ideal candidate will have 5+ years of experience in systems administration, with a focus on ServiceNow or similar IT asset management, IT Service Management, HAM / SAM. The role requires a thorough knowledge of ServiceNow capabilities, particularly the HAM and SAM modules, and strong experience in installing, configuring, and upgrading enterprise-level software applications.

Requirements

• Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline
• 5+ years of experience in systems administration, with a focus on ServiceNow or similar IT asset management, IT Service Management, HAM / SAM
• In-depth knowledge of ServiceNow capabilities, particularly the HAM and SAM modules
• Strong experience in installing, configuring, and upgrading enterprise-level software applications
• Expertise in troubleshooting and resolving complex technical issues
• Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues proactively
• Ability to work independently and as part of a team

Benefits

• Competitive benefits package that includes paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more
• Education reimbursement for certifications, degrees, or professional development
• Opportunities for professional growth and networking
• Fun activities and events, including happy hours, holiday events, fitness & wellness events, and annual celebrations
• Commitment to equal opportunity employment and VEVRAA compliance