Senior System Administrator (ESOM - HAM)

IT Concepts dba Kentro is hiring a Senior System Administrator - Hardware Asset Management to provide technical expertise and leadership in the design, implementation, and ongoing support of the Department of Veterans Affairs (VA) Hardware Asset Management (HAM) and Software Asset Management (SAM) solution within the ServiceNow platform.

Requirements

• Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline
• 5+ years of experience in systems administration, with a focus on ServiceNow or similar IT asset management, IT Service Management, HAM / SAM
• In-depth knowledge of ServiceNow capabilities, particularly the HAM and SAM modules
• Strong experience in installing, configuring, and upgrading enterprise-level software applications
• Expertise in troubleshooting and resolving complex technical issues
• Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues proactively
• Ability to work independently and as part of a team

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more
• Education reimbursement for certifications, degrees, or professional development
• Flexible work hours and remote work options
• Opportunities for professional growth and networking
• Annual celebrations and charity events
• Equal opportunity employment and commitment to recruiting, hiring, and advancing protected veterans