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ServiceNow
Senior Technical Consultant - Customer & Industry Workflows
Join ServiceNow as a Senior Technical Consultant in Riyadh. Guide clients in implementing CSM and TSOM solutions. Requires 8+ years in tech consulting.
The Mothership
Senior
ServiceNow Role Type:
Implementer
System Administrator
ServiceNow Modules:
Customer Service Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified System Administrator
Certified Technical Architect
Job description
Posted on:
February 19, 2025
The Senior Technical Consultant for Customer & Industry Workflows is responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- A minimum of 8 years in consulting, configuration, and implementation of complex technologies
- Telco Service Management Expertise
- Leadership Skills
- Technical Skills
- Certifications: Certified System Administrator, Certified Implementation Specialist – CSM and TSOM, Certified Technical Architect
Benefits
- Equal Opportunity Employer
- Accommodations for applicants with disabilities
- Export Control Regulations
Requirements Summary
At least 8 years of experience in consulting, configuration, and implementation of complex technologies, Telco Service Management Expertise, Leadership Skills, Technical Skills, and relevant certifications
