Senior Voice Engineer

We are looking for a Senior Voice Engineer to ensure the operability of our voice network, responsible for troubleshooting, maintenance, and growth of the network, as well as building and installing new customers. The ideal candidate will have expert-level knowledge of VoIP and SIP protocols, experience with Session Border Controllers, and strong communication and teamwork skills.

Requirements

• Bachelor’s degree in Telecommunications or a related field, or equivalent work experience.
• 5+ years of experience in telecommunications.
• Expert-level knowledge of VoIP and SIP protocols.
• Expert-level experience with Session Border Controllers in carrier-grade environments.
• Advanced administration and management skills with Ribbon Communications/Sonus (SBC and PSX) or AudioCodes.
• Strong understanding of call routing principles, including quality metrics, Least Cost Routing, and Number Portability.
• Proficiency with network sniffer technologies and capture tools (e.g., Wireshark, Empirix).
• Familiarity with network monitoring and management systems.
• Command-line knowledge of UNIX/Linux operating systems.
• Experience with trouble ticket systems such as Remedy or ServiceNow.
• Knowledge of WebRTC, TLS, and SRTP protocols.
• Solid understanding of IP networks and concepts (TCP/IP, subnetting, routing, VLAN, IPSEC, DNS, DHCP, etc.).
• Excellent communication and teamwork skills.
• Self-starter with strong problem-solving abilities, thriving in high-paced, high-pressure environments.
• Flexibility to work off-hours, weekends, or as part of a 24/7 on-call rotation schedule.

Benefits

• We set the highest standards and execute beyond them.
• We challenge our limits.
• We are game changers.
• We play to win.