Booz Allen Hamilton

Service Desk and ServiceNow Developer

Join Booz Allen Hamilton in Washington, DC as a Service Desk and ServiceNow Developer. Leverage your ServiceNow expertise to enhance IT solutions. Benefits include health insurance, retirement plans, and professional development.

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Consulting
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Entry Level
ServiceNow Role Type:
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Application Developer
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Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
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Certified Application Developer

Job description

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Posted on:
 
March 6, 2025

Work with our Cybersecurity Service Desk support team to develop, maintain, and optimize our Service Desk Now ticketing system. Leverage technical skills and expertise with ServiceNow development to deliver effective solutions across broad enterprise IT environments.

Requirements

  • 2+ years of experience with ServiceNow service desk development
  • Experience designing, configuring, and developing ServiceNow applications to enhance the IT ticketing system and ensure efficient handling of trouble calls
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • DoD 8570.01-M Information Assurance Technician (IAT) Level II Certification, including Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • ServiceNow Certified Application Developer or similar certification

Benefits

  • Health benefits
  • Life insurance
  • Disability insurance
  • Financial benefits
  • Retirement benefits
  • Paid leave
  • Professional development
  • Tuition assistance
  • Work-life programs
  • Dependent care
  • Recognition awards program

Requirements Summary

2+ years of experience with ServiceNow service desk development, Bachelor's degree in Information Technology, Computer Science, or a related field, Active TS/SCI clearance