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Dimensional Fund Advisors
Service Management Specialist
Join Dimensional Fund Advisors in Austin, TX as a Service Management Specialist. Leverage ITIL expertise and ServiceNow skills to enhance service stability.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 31, 2025
The Service Management Specialist will collaborate with technical staff, business owners, and other stakeholders to coordinate stability of service for internal clients. The role involves process management, learning new approaches, and driving change.
Requirements
- 3+ years of IT experience in development and/or support functions in an ITIL delivery model
- 2+ years hands-on experience in ServiceNow
- Demonstrated proficiency with Microsoft Office applications
- Exceptional analytical and problem-solving skills
- Ability to work independently in a remote environment
Benefits
- Comprehensive benefits
- Educational initiatives
- Special celebrations of our history, culture, and growth
Requirements Summary
3+ years of IT experience, 2+ years of ServiceNow experience, and proficiency in Microsoft Office applications
