Service Now Engineer

As a successful ServiceNow developer in Comcast Reliability Engineering, you will build applications, infrastructure, tools, and people to enable world-class operational excellence for our technology & business organizations.

Requirements

• Supports the architecture, design, development, qualification and deployment of applications consistent with product and technical roadmaps.
• Works with engineering project management and principle engineers to deliver applications that meet or exceed product requirements, project schedules and reliability.
• Develops and applies performance and bandwidth models for interactive applications to document network impacts.
• Works with the product development and operations teams to define technical requirements to accompany existing product and operation requirements.
• Defines and documents a detailed design to meet technical requirements and architecture.
• Assists in vendor technical selection and management including input to specifications and vendor evaluation.
• Interfaces with outside teams in the development of internal and third party software to support the detailed designs.
• Interfaces with Company test teams to validate Company test plans and procedures are representative of fully exercising and validating the product features and capabilities.
• Works closely with development, integration and test teams to ensure product quality.
• Prepares deliverables for trial and market readiness.
• Drives the continuous improvement of deployed systems by consistently looking for ways to reduce costs and improve efficiency.
• Supports operations by providing deployment and sustained engineering support for all responsible systems and technologies.
• Diagnoses and resolves escalated field issues.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.

Benefits

• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account
• Life Insurance
• Medical/Dental/Vision Insurance
• Paid Time Off
• Retirement Savings Plan
• Short-Term Disability
• Stock Purchase Plan
• Vision Care