Service Now ITOM/CMDB Consultant

As a ServiceNow ITOM/CMDB Consultant, you will build and manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework. You will work with complex relationships between services, applications, and infrastructure components, and maintain the accuracy and integrity of the CMDB.

Requirements

• Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework.
• Map complex relationships between services, applications, and underlying infrastructure components.
• Integrate ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors.
• Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy.
• Maintain the accuracy and integrity of the CMDB.

Benefits

• Build your skills in ServiceNow ITOM/CMDB
• Work with complex relationships between services, applications, and infrastructure components
• Maintain the accuracy and integrity of the CMDB