We are seeking a Service Now Practice Head with experience in building and running a portfolio of 50+ Mn size, capacity and capability building, and attracting best talent.
Requirements
- Good connect within industry to attract best talent
- Good track record of team retention
- Experience with building stand alone as well as collaborative, bundled Service offerings
- Good connect with OEM's to bring investments for enablement (Training, Certifications, Demo Instances)
- Should work collaboratively with other practices, business lines within organization
- Should be travel ready and flexible
- Should be responsible for Portfolio Management, Governance and Escalation Management
- Should be good with aggressive strategies for land and expand, new territories, new logos
- Should be the leader to set examples for next in line with appropriate actions for account mining, customer experience and consistent revenue generation
- Should be able to represent CIS and ServiceNow in large forums, customer meets and visits
- Should be responsible for SGA, GM and 30% YnY growth targets
- Should review all proposals, pricing and solutions for final approval
- Should give timely updates to leadership team wrt business strategies, performance and possible escalations
- Should be bold enough to accept aggressive targets, growth plans and drive towards excellence
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and advancement