Zensar

Service Now Practice Head.

Join Zensar as a Service Now Practice Head. Lead a $50M portfolio, attract top talent, and drive growth. 10+ years experience required. Competitive salary and benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
Strategic Portfolio Management
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 20, 2025

We are seeking a Service Now Practice Head with experience in building and running a portfolio of 50+ Mn size, capacity and capability building, and attracting best talent.

Requirements

  • Good connect within industry to attract best talent
  • Good track record of team retention
  • Experience with building stand alone as well as collaborative, bundled Service offerings
  • Good connect with OEM's to bring investments for enablement (Training, Certifications, Demo Instances)
  • Should work collaboratively with other practices, business lines within organization
  • Should be travel ready and flexible
  • Should be responsible for Portfolio Management, Governance and Escalation Management
  • Should be good with aggressive strategies for land and expand, new territories, new logos
  • Should be the leader to set examples for next in line with appropriate actions for account mining, customer experience and consistent revenue generation
  • Should be able to represent CIS and ServiceNow in large forums, customer meets and visits
  • Should be responsible for SGA, GM and 30% YnY growth targets
  • Should review all proposals, pricing and solutions for final approval
  • Should give timely updates to leadership team wrt business strategies, performance and possible escalations
  • Should be bold enough to accept aggressive targets, growth plans and drive towards excellence

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for growth and advancement

Requirements Summary

10+ years of experience, graduate degree and experience with Service Now