Service Now Team Lead

We're a 'Family Friendly' certified workplace that supports its team members' unique family settings. Our team feels Leidos is a great place to work. We deliver IT and airborne solutions that protect and advance the Australian way of life. Our ServiceNow central operations team provides a range of ServiceNow capabilities to internal and external customers.

Requirements

• Bachelor's degree in computer information systems or a related field
• Experience in ServiceNow administration or IT support platforms like Remedy and ITSM
• Strong technical, problem-solving, and process-oriented skills
• Passion for metrics, reporting, analytics, and automation
• Experience in enterprise-class infrastructure and systems
• Strong planning, project management, and attention to detail
• Excellent communication skills
• Experience working with Legal and HR stakeholders
• NV1 Clearance (NV2 preferred)

Benefits

• Family Friendly
• great place to work
• Diverse Team Members, Shared Values and a Common Purpose
• Equal opportunities organisation
• Inclusive workplace
• Aboriginal and Torres Strait Islanders
• Culturally and linguistically diverse people
• People with disabilities
• Veterans
• Neurodiverse people
• People of all genders, sexualities, and age groups