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PGA TOUR Superstore
ServiceNow Administrator
Join PGA TOUR Superstore in Roswell, GA as a ServiceNow Administrator. Manage the platform, collaborate with stakeholders, and lead projects. Requires 3-5 years experience and CSA certification. Benefits include working with a fast-growing retailer.
Mid-Level
ServiceNow Role Type:
Implementer
System Administrator
ServiceNow Modules:
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
March 5, 2025
The ServiceNow Administrator will manage and maintain our ServiceNow platform while collaborating with business stakeholders to gather and translate requirements into actionable solutions and leading their implementation.
Requirements
- Perform ServiceNow administrator duties, including managing users, roles, permissions, and platform upgrades
- Work closely with business stakeholders to understand their needs, document requirements, and ensure alignment with the ServiceNow platform capabilities.
- Lead ServiceNow projects based on requirements, including design, configuration, testing, deployment, and post-go-live support.
- Configure and customize ServiceNow modules, including ITSM, ITOM, HR Service Delivery, and other business applications
- Monitor platform health and performance, addressing any issues and performing regular maintenance, patching, and updates.
- Collaborate with cross-functional teams to design and implement ServiceNow integrations with external systems.
Benefits
- Opportunity to work with a fast-growing specialty retailer
Requirements Summary
3-5 years of experience as a ServiceNow Administrator, Bachelor’s degree in Information Technology, Computer Science, or a related field, ServiceNow Certified System Administrator (CSA) certification required
