ServiceNow Administrator

Are you passionate about making a difference in people's lives? This ServiceNow Administrator role is responsible for operating as part of an integrated Information Technology service team to support the current and future operational needs. The position involves providing day-to-day operational administration support for the ServiceNow system, monitoring its health, usage, and overall compliance, and developing training plans for end users.

Requirements

• Bachelor's degree in Computer Science or other related field
• Seven (7) plus years of related work experience
• Certified ServiceNow System Administrator required
• ServiceNow Advanced System Administrator (certification preferred)
• ITIL v3 or v4 Certification certification preferred
• Experience in IT service management
• Experience troubleshooting integration management, security, and application issues
• Experience in a ServiceNow administration role
• Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications
• ServiceNow experience: IT Operations Management (ITOM) capabilities, Discovery, CMDB, Orchestration, Event Management, Operations Intelligence, Service Mapping, Project Portfolio Management (PPM) administration in an enterprise environment
• ServiceNow experience: Integration, automation, and workflows; Creation and modification of various Access Controls (ACL's), Business Rules, Scripting, Ajax Query, Jelly Scripts, UI Actions and UI Policies
• Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc.

Benefits

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)