Lead the technical delivery of projects based on the ServiceNow platform, provide technical leadership and mentoring, and deliver compelling solution demonstrations.
Requirements
- Proven experience in consulting / professional services and technical delivery
- Proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect.
- Certified ServiceNow System Administrator
- Certified Implementation Specialist in at least 1 product suite
- Certified in ITIL Foundation (v3 or v4)
- Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS
- Deep understanding of the key technologies relevant to the ServiceNow integration solutions
- Experience with delivering solutions in complex client environments
- Understanding of common business analysis techniques and approaches
- Experience of agile and traditional software and project methodologies
- Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach.
- Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.
- Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals.
- Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities.
- Proficiency in programming languages, operating systems, and relevant software.
- Extensive experience in business solutions, with a focus on CSDM/CMDB roles.
- In-depth knowledge of the business environment, industry trends, and competitor products and services.
- Strong communication skills to effectively interact with customers, support personnel, and management.
- Proven leadership skills to guide and mentor teams effectively.
- Strong creative thinking, problem-solving, planning, time-management, and organizational skills.
- Ability to create and maintain formal and informal networks.
Benefits
- Opportunity to work with a global network of ServiceNow resources
- Chance to contribute to the development of DXC’s ServiceNow based product roadmap
- Ability to establish deep and lasting relationships with clients and team members
- Opportunity to share knowledge across functions and build personal network within the company