Northern Trust

ServiceNow Application Portfolio Management (APM) Analyst/BA

Join Northern Trust in Pune as a ServiceNow APM Analyst/BA. Requires 6+ years experience, ITIL Foundation. Enjoy career growth and community impact.

ServiceNow Role Type:
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Business Process Analyst
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Implementer
ServiceNow Modules:
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 18, 2025

We are seeking a highly skilled ServiceNow Application Portfolio Management (APM) Analyst/Business Analyst to join our team. The ideal candidate will have extensive experience in ServiceNow APM, IT Service Management (ITSM), and IT Business Management (ITBM). This role involves working closely with stakeholders to analyze application portfolios and ensure alignment with larger enterprise goals.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience of 6+ years
  • ITIL Foundation is required.
  • ServiceNow Certified Implementation Specialist (CIS) – APM is a plus.

Benefits

  • Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve!

Requirements Summary

Bachelor's degree in Computer Science, Information Technology, or related field. 6+ years of experience. ITIL Foundation required