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Greenberg-Larraby, Inc. (GLI)
ServiceNow Architect
ServiceNow Architect at Greenberg-Larraby, Inc. in Bethesda, MD. Lead design, implementation, and integration of ServiceNow solutions. Requires 7+ years experience.
Senior
ServiceNow Role Type:
Implementer
System Administrator
ServiceNow Modules:
IT Service Management
Integration Hub
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
March 5, 2025
Lead ServiceNow solution design and implementation to optimize IT service management, collaborating with stakeholders to align ServiceNow capabilities with business processes. Design and develop ServiceNow applications, modules, and workflows to meet business requirements. Oversee system integration efforts and customize ServiceNow to enhance usability and optimize performance.
Requirements
- Active Secret clearance is required.
- Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements.
- 7+ years of experience with ServiceNow, including architecture and development.
- Strong understanding of ITIL processes and their application within ServiceNow.
- Experience with ServiceNow module implementations, including Incident, Problem, Change, and Asset Management.
- Proficiency in JavaScript, XML, and other relevant programming languages.
- ServiceNow Certified System Administrator and Certified Implementation Specialist certification is preferred.
- Excellent communication and collaboration skills for liaising with both technical and non-technical stakeholders.
Requirements Summary
7+ years of ServiceNow experience, ITIL process understanding, JavaScript and XML proficiency
