ServiceNow Architect

We are seeking a ServiceNow Architect to lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work. The ideal candidate will have 10-12 years of ServiceNow experience as an architect with ServiceNow CTA certification and a proven track record of delivering complex technology projects on the ServiceNow platform.

Requirements

• Graduation/Post-Graduation in Computer Science, Engineering, or a related field
• 10 to 12 years of ServiceNow experience as architect with ServiceNow CTA certification
• Proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Architect
• Proficient in data model design, data modelling/migration/integration, data privacy and security regulations, Common Service Data Model (CSDM), SQL stored procedures and indexing, performance analytics, and designing dashboards, and reports
• Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS
• Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Strong understanding of the ServiceNow platform and its functionalities
• In-depth knowledge of performance tuning in ServiceNow, ability to troubleshoot and identify bottlenecks, establish RCA for system performance issues, and experience in improving overall system performance
• Excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team
• Project management and problem-solving expertise
• Business acumen and ability to translate business needs into technical solutions
• Adaptability and willingness to learn new technologies

Benefits

• State-of-the-art resources
• Fortune 100 clients
• Employee learning programs with access to certifications from Microsoft, Google, Amazon, Skillsoft, and many more
• Company-wide volunteering and giving platform with the ability to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations