ServiceNow Architect

LightFeather is seeking a highly skilled and experienced ServiceNow Architect to join our team in Washington, DC. This role is focused on designing, implementing, and optimizing ServiceNow solutions to support IT modernization initiatives.

Requirements

• US Citizenship.
• Active clearance at the Secret level or above.
• ServiceNow Certified System Administrator (CSA).
• Minimum of 5 years of experience as a ServiceNow Architect or a similar role.
• In-depth experience with ServiceNow integrations, custom development, and troubleshooting.
• Expertise in implementing and optimizing ServiceNow modules such as ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting.
• Strong knowledge of ServiceNow data models, workflows, scripting (JavaScript), REST APIs, and proficiency in web technologies including HTML, CSS, and ServiceNow scripting capabilities.
• Experience with ServiceNow upgrades, performance optimization, and implementing best practices for scalability.
• Strong knowledge of data security practices and integration security protocols.
• Excellent communication and collaboration skills to engage effectively with both technical and non-technical stakeholders.
• Strong problem-solving capabilities and a proven ability to develop innovative solutions for complex technical challenges.
• Experience with Agile and DevOps methodologies.
• Self-motivated, proactive, and able to work independently in a remote environment.

Benefits

• Meaningful impact
• Experience variety
• Fulfillment
• Opportunity to work with some of the best in the industry